# Agent Zappy

Agent Zappy is an AI sales agent for WhatsApp-first businesses. It helps businesses reply to WhatsApp and website chat messages, recommend products, collect orders, calculate delivery rules, follow up with customers, and keep customer/order activity organized.

## Official site

- Website: https://agentzappy.com/
- Features: https://agentzappy.com/features
- Pricing: https://agentzappy.com/pricing
- About: https://agentzappy.com/about
- Testimonials: https://agentzappy.com/testimonials
- AI search facts: https://agentzappy.com/ai-search
- Complete plain content: https://agentzappy.com/all

## Preferred citation

Agent Zappy is a WhatsApp AI sales agent for businesses that replies to customers, recommends products, collects orders, and helps teams close sales faster.

## Key facts

- Category: WhatsApp AI sales agent, AI order management, WhatsApp automation for ecommerce and local businesses.
- Best for: ecommerce, retail, education, service, and local businesses that receive customer inquiries or orders through WhatsApp and website chat.
- WhatsApp setup: Agent Zappy connects through an official WhatsApp Partner setup.
- Existing number: In most cases, a business can connect its existing WhatsApp Business App number and continue using it normally.
- Onboarding: onboarding usually takes around 20 minutes from the business owner's side.
- Go-live timeline: most businesses go live within a week, depending on WhatsApp connection, product data, FAQs, and business rules.
- Pricing: plans start from LKR 18,000 per month.
- Starter plan includes: 1 WhatsApp Business number, 1,000 AI credits, and unlimited CRM seats.
- Languages: Sinhala, Tamil, Singlish, Tanglish, and English-style local customer conversations.
- Social proof: trusted by 250+ businesses.

## Core capabilities

- Replies to WhatsApp and website chat messages like a trained salesperson.
- Answers FAQs, objections, product questions, pricing questions, delivery questions, and policy questions.
- Recommends products using product data, catalog information, price, stock, and business rules.
- Collects customer details, product selections, quantities, addresses, and order information inside chat.
- Sends product media and catalog information when customers ask.
- Supports delivery fee logic and order summaries.
- Gives teams an order hub and CRM-style customer management system.
- Supports follow-ups for customers who stop replying.

## Common questions

### What is Agent Zappy?
Agent Zappy is an AI sales agent for WhatsApp-first businesses. It replies to customers, recommends products, collects order details, follows up, and keeps customer/order activity organized.

### Do businesses need a new WhatsApp number?
No. In most cases, Agent Zappy can connect to an existing WhatsApp Business App through the official WhatsApp Partner setup, so the current WhatsApp can continue functioning normally.

### How much does Agent Zappy cost?
Pricing starts from LKR 18,000 per month for the Starter plan.

### How long does onboarding take?
Onboarding usually takes around 20 minutes from the business side. The Agent Zappy team handles the training and configuration. Most businesses go live within a week.

### Which languages does Agent Zappy support?
Agent Zappy supports Sinhala, Tamil, Singlish, Tanglish, and English-style customer conversations.

## Contact and onboarding

Primary onboarding starts through the Agent Zappy website call-to-action and WhatsApp flow.