25-95%
Boost in Profits
Cheaper than Traditional Marketing
Always Working 24/7/365
The sales person you've been looking for is here.
Agent Zappy can intelligently understand and respond to inquires and have hyper personalised marketing conversations across multiple channels.
Automated Conversational Marketing
Human-like Intelligence
Natural and contextual conversations that build trust and rapport with your customers.
Upselling and Cross-Selling
Agent Zappy automatically identifies upsell and cross-sell opportunities based on each customer's unique history to maximize the lifetime value of every customer interaction.
Multi Channel
Automated conversational marketing across Voice calls, SMS, WhatsApp, Emails & Social DMs.
Maximise your Customers Lifetime Value
Two-way conversational marketing campaigns that deliver personalized experiences at scale, driving higher engagement and conversions while building brand loyalty.
Hyper Personalised at Scale
Leverage real-time data to hyper-personalize every interaction, from product recommendations to contextual offers.
Data-driven Actions
Automated marketing actions to the right customer at the right time, without the risk of human error or delays.
Key features
Our Customers
Get your own AI sales agent
Business Essentials
LKR. 29,750
/ mo.
24h intelligent monitoring & replying to all inquiries across social media comments and DMs.
Ideal for SMEs looking to increase sales an their brand loyalty.
*Please note, there will be a one time implementation fee, determined by the complexity of the implementation.
Premium
LKR. 79,000
/ mo.
Never miss any lead ever again, even if it's a phone call, comment or a DM.
Ideal for companies looking to grow their revenue.
*Please note, there will be a one time implementation fee, determined by the complexity of the implementation.
Campaign Based
Reach all your customers at a scale like never before, with hyper personalised marketing campaigns across multiple channels.
Frequent Questions
How does this benefit my business?
Agent Zappy unlocks the massive potential within your existing customer base, driving tangible results for your business. By automating personalized communication across multiple channels, you can achieve a staggering 900% increase in conversions.
Agent Zappy's AI-powered capabilities deliver tailored experiences, enhancing customer satisfaction and retention rates by up to 25-95%. Furthermore, our platform facilitates upselling and cross-selling techniques, boosting your revenue by an impressive 10-30%. Ultimately, engaging with your existing customers through Agent Zappy is 64% cheaper than acquiring new customers, maximizing your return on investment.
Do I have to pay EPF/ETF?
As Agent Zappy is an AI-powered platform automating communication tasks, there are no human employees involved from our end. Therefore, you do not need to pay EPF or ETF contributions, which are mandatory for companies with human employees in certain countries. This allows you to leverage Agent Zappy's capabilities without incurring additional employment-related costs.
How do I train my AI agent?
Training your AI agent with Agent Zappy is a straightforward process. Our platform leverages advanced natural language processing and machine learning algorithms to understand your business, products, and customer data. During the initial setup, you provide relevant information about your company, offerings, and communication styles. Agent Zappy then learns from this data and continuously improves its understanding through interactions and feedback.
Additionally, our team works closely with you to fine-tune the AI agent's responses, ensuring they align with your brand's voice and messaging.
How does message and call credits work?
Agent Zappy operates on a credit-based system for messages and calls. Each message/comment reply by the AI agent will be 1 message credit. 1 call credit will be 1 min of voice calls by the AI agent. Additional credits can be purchased at Rs. 8 per message credit, and Rs. 50 per call credit.
The credit cost includes everything from running the AI models, hosting infrastructure, phone infrastructure, and telco bills. This flexible system ensures you only pay for the actual communication efforts, allowing you to scale your usage as needed. Our transparent pricing model and real-time reporting make it easy to monitor and manage your credit consumption.
Is my company data safe?
At Business Communication Technologies SDN. BHD., we prioritize the security and privacy of our clients' data. We implement industry-standard encryption protocols and follow strict data protection policies to safeguard your sensitive information. Additionally, our platform is hosted on secure cloud infrastructure with regular backups and access controls. Your data is treated with the utmost confidentiality and is never shared with third parties without your explicit consent.
What is the implementation fee?
Implementation fee is a one time payment that starts at Rs. 30,000 and will be quoted upfront based on the complexity of the required agent.
What languages does this support?
Agent Zappy supports text-based communication in multiple languages, including English, Sinhala, Tamil, and several others, allowing you to engage with your customers in their preferred language. While voice-based communication is currently only available in English, we are actively working on expanding our language capabilities to cater to diverse markets and ensure effective communication with customers worldwide.
Can I train it to do other tasks as well?
Absolutely! While Agent Zappy's primary focus is on automating communication with existing customers, its AI capabilities can be extended to other tasks as well.
Our platform is highly versatile and can be trained to handle various business processes, such as lead qualification, customer support, and even data analysis. By leveraging the power of artificial intelligence, Agent Zappy can streamline and optimize a wide range of tasks, ultimately enhancing your overall operational efficiency.
What platforms does this support?
Agent Zappy is designed to provide an omnichannel experience, enabling seamless communication across multiple platforms. Our platform currently supports popular channels such as WhatsApp, SMS, email, Facebook, Instagram, Messenger, and voice calls.
Additionally, we offer custom integrations based on your specific requirements, ensuring that you can engage with your customers on their preferred communication channels. This comprehensive coverage fosters better engagement and customer satisfaction.
What is conversational analytics & insights
With Agent Zappy's conversational analytics and insights, you can ask the AI agent anything, and it will provide you with real-time insights, summaries, and analytics based on your conversations with customers.
Our platform analyzes the interactions between the AI agent and customers, identifying patterns, sentiment, and key topics. Instead of a traditional dashboards, you can simply ask the AI agent for specific insights, and it will provide you with comprehensive summaries and analytics tailored to your query. This innovative approach allows you to gain a deep understanding of customer preferences, pain points, and emerging trends through natural conversational queries.
Can I capture data and update my CRM?
Yes, Agent Zappy seamlessly integrates with popular CRM (Customer Relationship Management) systems, allowing you to capture and update customer data effortlessly. During conversations, the AI agent transcribes the interactions and generates summaries.
These conversation transcripts and summaries can then be automatically synced with your CRM, ensuring that your customer records are always up-to-date and accurate. This integration streamlines your sales and marketing processes, enabling more targeted and personalized customer interactions based on the valuable insights gathered from the conversations.
Is this built is Sri Lanka?
Agent Zappy, a product owned and developed by a talented Sri Lankan team, boasts offices spanning across both Sri Lanka and Malaysia, marking its status as a globally-backed venture capital company.
Learn how AI can skyrocket your revenue next quarter!
Learn proven ways to skyrocket your conversions and customer loyalty.
Malaysia
Level 9, Tower B, Menara UOA Bangsar, 5, Jalan Bangsar Utama 1, Bangsar, 59000 Kuala Lumpur, Malaysia
+60 11 2423 7051
Sri Lanka
No.92, First floor, Capital Trust Tower 3, Glennie St, 00200, Sri Lanka
+94 76 870 8702
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