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About Agent Zappy

Agent Zappy builds stronger customer relationships by hyper personalising communication between businesses and their customers, offering timely upsells, product updates, and reminders across various channels.

What drives Agent Zappy?

Agent Zappy is driven by the realization that while acquiring new customers is essential, nurturing existing customer relationships holds immense untapped potential for businesses.

Personalised Communication

Agent Zappy enables genuine two-way conversations with customers through their preferred channels, enhancing satisfaction and loyalty.

Customer Intelligence

Agent Zappy learns and remembers about each and every one of your customers, and tailors its communication approach accordingly.

Omnichannel Reach

Agent Zappy seamlessly communicates with customers across email, WhatsApp, social media, and even phone calls, ensuring effective engagement wherever they prefer.

Automation Efficiency

By automating repetitive communication tasks, Agent Zappy allows businesses to focus on delivering exceptional products and services.

Our Mission

Our mission is to help businesses communicate with their customers in a simple and effective way by automating repetitive communication tasks, fostering satisfaction, loyalty, and lasting customer relationships.

Our Story

Our story began when we launched a digital marketing agency and observed that only a fraction of businesses were focusing on their existing customer base, despite the significant potential it holds.

2016

Launch of marketing agency

Our journey started with a digital marketing agency, where we gained valuable insights into how marketing is evolving.

2022

1000th marketing campaign

Achieved a significant milestone by successfully executing 1000 marketing campaigns globally, highlighting our expertise in customer engagement strategies.

2023

Launch of Zapmail

Introduced our business communication product, Zapmail, enabling businesses to streamline their email communication with customers.

2023

Malaysia Office

Expanded our operations to Southeast Asia by establishing a presence in Malaysia, catering to the region's growing market demands.

2024

Antler Investment

Received a substantial investment from Antler, a renowned venture capital firm, providing the necessary resources to accelerate our growth and innovation.

2024

Launch of Zappy AI

Leveraging our insights, we launched Agent Zappy, to help business drive more business with their existing customers.

Looking ahead, our vision for the future is to continuously enhance Agent Zappy's capabilities through advanced integrations that provide even deeper insights into customer behavior across all touchpoints.

Investors

We are backed local angel investors and International VC firms.

Malaysia

Level 9, Tower B, Menara UOA Bangsar, 5, Jalan Bangsar Utama 1, Bangsar, 59000 Kuala Lumpur, Malaysia

+60 11 2423 7051


Sri Lanka

No.92, First floor, Capital Trust Tower 3, Glennie St, 00200, Sri Lanka

+94 76 870 8702

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+94 76 870 8702


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